Dispute Resolution and Negotiation

Protecting important business relationships

In most business relationships, there is the potential for conflict to arise. Even the smallest dispute, if not managed appropriately, can escalate into something with significant impact and cost for all parties. Most organisations would therefore choose to protect and nurture productive business and working relationships, rather than allow them to implode.

Whether this is a misunderstanding, small project dispute, or looming conflict, the services of an independent trained mediator or negotiator might be just what is needed to circumvent any disputes, or resolve them before they escalate.

Mia’s Dispute Resolution and Negotiation services are delivered by a nationally accredited mediator. They help resolve situations that are damaging, or have the potential to damage, working relationships between organisations in either the public or commercial sectors.

  • Mediation – assisting (without bias) two or more organisations to resolve disputes and reach mutually agreed outcomes that best meet the needs of both sides
  • Negotiation – supporting organisations to negotiate commercial outcomes where agreements are in place or being established, business partnerships and agreements etc
  • Business relationship health check – evaluating supplier/client relationships to protect and improve working relationships with sound governance
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